Ilex Eye: Eye Doctors in Waterloo
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Better sight, better life, through the relentless pursuit of patient-centered perfection
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The Why behind the What ...

ILEX Eye Logo

An eye exam is not just the quick and dirty thing that you have to do in order to pick new glasses, and those glasses are not just a fashion accessory.

Everyone needs a “family eye doctor” who practices medical optometry to help ensure lifelong better vision and overall health, and who believes that there is no sense in doing anything less than perfectly.

Glasses are an ophthalmic appliance, which means that there is a precise science behind selecting, fabricating, and fitting them … although eyeglass fashion also happens to be a lot of fun.

A Gift of Hope


Again this year, Ilex Eye Associates is pleased to partner with MCC (MCC Christmas) in giving the gift of hope.

We're raffling this gingerbread house (yes, it's edible), and purchasing a ticket on behalf of every person who orders eyeglasses before Christmas.

Want to participate on your own? Tickets are $2 each or 10 for $5, and can be purchased by e-transfer to Karen MacDonald.

CoViD-19 Pandemic Update

As an essential health care service, Ilex Eye Associates remains open for scheduled appointments only.

2021/22 Holiday Hours

Friday December 24 - 8:00-12:00
Monday December 27 - closed
Tuesday December 28 - closed
Wednesday December 29 - 8:00-7:00
Thursday December 30 - 8:00-5:00
Friday December 31 - 8:00-12:00
Monday January 3 2022 - closed
Regular hours resume on Tuesday January 4 2022

Masks completely covering both mouth and nose must be worn by all patients, staff, and optometrists at all times.

Unfortunately, absolutely no walk-ins can be accommodated at this time.

Thank you in advance for your cooperation and ongoing support.

Despite an eleven week closure in spring 2020, followed by a reduced schedule to keep everyone safe, we did not increase our fees during the pandemic.

As such, we would appreciate the opportunity to provide both your eye care (examination) and your eye wear (glasses and contact lenses): whereas big box stores and online retailers prospered during the pandemic, small businesses suffered. Let's help change that.

Stay safe. Onward and upward.


Continuing Education ...

... we are filled with wonder for what we do, and are addicted to discovery ... we pursue every opportunity for education, actively seeking out the best, understanding that knowledge is power and the currency for better patient care.


Honest and Open Communication ...

... truth is the only way to go, and our thoughts, words, and actions will take this path with everyone, every time, in the most loving way possible.

A Servant's Heart ...

... means that we treat our patients as if we were the patient, for no other reason than it is the right thing to do, intentionally setting aside personal agendas, making decisions based upon best care only, and accepting any economic benefits that follow as secondary.


The Best in Services and Products ...

... means that our recommendations to patients are always governed by "the best for the least" principle, recognizing that the most expensive option is not necessarily the best, but the cheapest is very likely the worst, maximizing the value equation to enhance our patients' quality of life.

Providing an eye care experience

that is second to none