Our staff are friendly, helpful and ready to assist you. They participate regularly in continuing education programs to better equip them to look after your eye care needs.
Deb has been in eye care for twenty years, fifteen of those with Ilex. She manages our dispensing team, doing her best to ensure that our patients have access to frames, lenses, and accessories that meet their needs and fit their budgets, are measured and manufactured properly, and fit them perfectly. Deb enjoys learning about eye diseases and their treatment, and new lens technology. She is fluent in German, and spends her time outside the office baking goodies for friends, family, and coworkers, and playing the piano and violin.
Crystal joined Ilex Eye Associates in 2014, and has completed the Canadian Association of Optometrists Certified Optometric Assistants Program. She is usually the first face you'll see at reception, but you may also find her performing your special testing or helping you find the perfect pair of glasses. In her spare time, Crystal enjoys hanging out with her husband and her two beautiful dogs, reading, playing games, or driving through the country taking photographs (often of cows).
Avery has been a part of the Ilex team since 2015. She holds a diploma in Medical Office Administration, and is currently studying to become an optician. You'll often hear her voice on the phone, and will find her helping in the dispensary, or performing special testing and ophthalmic imaging. Outside the office, Avery loves sitting at a piano, reading a novel, or exploring outdoors with her husband, two daughters, and St. Bernard, Rosie.
Ashley joined Ilex Eye Associates in early 2019. After ten years as a hairstylist she decided it was time for a change, and headed back to Conestoga College. You'll find her smiling face at our reception desk, and performing special testing including photography, imaging, and visual field testing. Ashley spends her free time with her husband and daughter (soon to be two daughters) watching movies, playing games, camping, and hiking.
Manpreet joined Ilex Eye Associates in mid-2020 after graduating from the Conestoga College Medical Office Administration Program. Born in India, she speaks English, Punjabi, and Hindi, and has quickly become a critical team member, greeting patients at reception, assisting with frame selections and repairs, and performing special testing. In her spare time, Manpreet enjoys cooking and watching movies.
Florentina is the newest addition to our team, coming straight from the Medical Office Administration Program at Conestoga College. You'll see her welcoming smile at the reception desk, or as she performs special testing including photography, imaging, and visual field testing. Florentina speaks both Romanian and English, loves learning new things, and keeps busy outside the office volunteering at her church, playing the piano and singing, and getting ready for whatever life has in store for her.